As a business owner, you work hard to achieve success, meet your goals, satisfy your clients, and turn a profit. One key to doing so is surrounding yourself with competent, hard-working individuals who share your goals and values.
Small business owners and startups often face numerous challenges. We, at Erapac, have faced many of the same issues and have successfully overcome them. We would be happy to help you navigate through these struggles and become a success in your own right.
One common problem for companies that sell tangible merchandise is maintaining optimal inventory levels. You want to have enough on hand to fulfill all orders without running out of stock, but you also don't want product sitting on shelves and tying up your capital. Maintaining the right inventory levels can be challenging, particularly when vendors have minimum order requirements that can disrupt your plans.
At Erapac, we want to give businesses of all sizes the same opportunities to grow, increase their market presence, and access the same advanced tools as major retailers. That's why we offer a Startup Aid Program to help and support new businesses.
Many fulfillment companies complicate things for their customers with confusing and elaborate contracts that allow them to charge extra fees that the customer is unaware of until they receive the invoice. We believe that billing should be simple and straightforward, so our customers always understand exactly what they are paying for and what they aren't. We don't have any hidden fees or charges, and we believe in complete transparency to build open and honest relationships with our customers.
We have decided to offer a 25% discount to new customers on their first three months of order fulfillment services through the Startup Aid Program. This is because we understand the financial challenges that businesses can face, and there are no minimum requirements to take advantage of our services, no matter your sales volume.
Additionally, our services come with FREE IT support to help you get the most out of them.
At Erapac, we consider ourselves educators for our customers, sharing our knowledge and expertise in logistics with them. Our hope is to impart everything we know about logistics, giving our customers insight on topics such as supply chain management, choosing the right delivery methods, sourcing packing materials, and other related operational functions. We believe that by providing our customers with this information, we can empower them to make informed decisions about their supply chain and logistics operations.
We take pride in staying ahead of the technology curve to enhance our customers' experience and the benefits they receive from partnering with us. Our focus is on improving production networks through features such as intuitive tracking systems, customizable API integrations, and a wide range of shipping method options. We are constantly looking for ways to leverage technology to improve our services and provide the best possible experience for our customers.
For many business owners, outsourcing tasks can be stressful because they may worry about whether the outsourced company will follow their direction and preferences, take advantage of their business, or mishandle assets or confidential information. We understand these concerns and are committed to working as a team with our customers to handle all fulfillment tasks according to their specifications and protocols. We work closely with our customers' staff to optimize results for their business.
Our team is highly trained and dedicated to providing the best possible experience for all of our customers. We value reliability and trust in our relationships with both our vendors and customers. We strive to build strong, lasting partnerships that are based on mutual respect and trust.
If you are an incubator, accelerator, startup, or seed venture capital firm, then you really should get in contact with us NOW!
Erapac has a Startup Program designed specifically to assist new online retail stores to get started. We give you access to the latest technology, our distribution warehouse, and incredible savings and discounts. We will help educate you on the ins and outs of order fulfillment to help your business realize its full potential.
Kyle Andrew
EVP, CMO at American Eagle Outfitters
Order fulfillment challenges prevented the brand I work for to achieve utmost customer satisfaction. As the EVP of the company, I needed to find an optimal solution and tackle these challenges. Solution Transportation Services, Inc. provided me access to high-standard order fulfillment services, and now I know packages are always delivered correctly and on time.
Having trouble with your order or have a question about your plan/services? Our customer service support team is available 24/7 to resolve your issues and answer your inquiries. They will quickly provide you with answers and satisfactory solutions to your problems.
You can contact us by phone, email, or create a support ticket. Please note that the support ticket option is only available to customers with active accounts.
* Only customers with a valid subscription can create a ticket in our system.
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