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Erapac Careers

In order to service our growing customer base, we need to expand our team. Erapac boasts an impressive employee retention rate and we have achieved this by providing one of the best work environments that empowers our team members both professionally and financially. We take care of our team members and in return, they take care of our customers. We couldn’t be prouder of our diverse team.

If you want to be part of dynamic team, consider applying within. Erapac is an equal opportunity employer. We are looking for bright individuals with critical-thinking skills and are self-starters.

Sales representative

  • The ideal candidate should possess some sales experience and align themselves with Erapac's core values of which customer satisfaction is paramount.
  • Erapac is an equal opportunity employer and carries out all personnel practices without regard to color, race, religion, age, sex, disability, national origin, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.
Location: Los Angeles, CA 90010
Type: Full Time

Benefits:

    • Paid time off (sick and vacation)
    • Health insurance including dental coverage
    • Eligible to participate in our 401k plan
    • Telecommuting okay
    • Casual business dress code
    • Flexible work hours

Responsibilities:

    • Commitment to the core values and goals of the company
    • Critical thinking and problem solving skills
    • A desire to excel in the position and achieve personal bests
    • Team oriented mentality and ability to collaborate with others
    • Actively participate in all training and continuing education programs, effectively utilize all tools and resources available
    • Consistently act in a manner that optimizes efficiency and productivity as an individual and as part of a group
    • Optimize AI data to devise and implement KPI measures and convert the resulting metrics into measurable sales goals and results

Qualifications required:

    • 2+ or more years experience as an integral member of sales team
    • Prefer experience with SaaS methodology
    • Ability to adapt to new software programs and platforms with the end goal of becoming a proficient user on Erapac’s dashboard
    • Conscientious work ethic with an emphasis on personal accountability
    • Exemplary communication skills particularly telephone skills and face-to-face interactions
Apply for Sales Representative

HR Generalist

  • This is an entry-level position with a great opportunity to garner a variety of experience and skills. You will assist with creating, implementing, and maintaining human resource policies, procedures, and related forms. You will provide support to department managers and employees with regard to personnel issues and maintain personnel records in accordance with all company and regulatory requirements.
  • Erapac is an equal opportunity employer and carries out all personnel practices without regard to color, race, religion, age, sex, disability, national origin, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.
Location: 3600 Wilshire Blvd #2016, Los Angeles, CA 90010
Type: Full Time

Benefits:

    • Paid time off (sick and vacation)
    • Health insurance including dental coverage
    • Eligible to participate in our 401k plan
    • Telecommuting okay
    • Participation in training classes and continuing education programs

Responsibilities:

    • Participate in employee recruiting events
    • Cultivate positive and mutually beneficial relationships with presence with the online fulfillment personnel
    • Source and evaluate potential candidates for open positions within the company
    • Schedule and conduct position appropriate interviews
    • Create, define and maintain new hire processes that should include new hire documents, E-verify, and H1B visa documents, and other related materials
    • Create, define and maintain an employee exit management process that must include related documents
    • Create and define employee training programs as well as a method for tracking employee participation and any related performance results
    • Maintain employee attendance records and manage all employee disciplinary write-ups initiated by management staff
    • Serve in a mediator capacity with regards to resolution efforts of employee issues including floor walks, meetings, and investigations
    • Collect measurable data as it relates to performance management. Reporting is expected to be performed weekly, monthly and quarterly
    • Work with managers and directors on a yearly employee retention program

Qualifications required:

    • BA in Human Resources or related field
    • Working knowledge and practical application of standard HR practices and applicable employment laws
    • Ability to understand and extrapolate data
    • Maintain privacy and confidentiality of both personnel and company adhering to company privacy and security policies
    • Work effectively in a fast-paced and varied environment with the ability to work with staff at all levels including senior management
    • Public speaking skills (for HR presentations and training)
    • Exemplary communication skills
    • Empathetic and caring demeanor
Apply for HR Generalist

Software Engineer

  • The position involves creating unique marketing software which will serve numerous global online businesses.
  • Erapac is an equal opportunity employer and carries out all personnel practices without regard to color, race, religion, age, sex, disability, national origin, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.
Location: 3600 Wilshire Blvd #2016, Los Angeles, CA 90010
Type: Full Time

Benefits:

    • Paid time off (sick and vacation)
    • Health insurance including dental coverage
    • Eligible to participate in our 401k plan
    • Telecommuting okay
    • Participation in training classes and continuing education programs

Responsibilities:

    • Design and develop relevant web-based applications with a preferred emphasis on SaaS
    • Design and develop Microsoft SQL and MySQL Database applications
    • Collaborate with other members of the team to achieve collective goals using agile software development approaches

Qualifications required:

    • Commit to completion of tasks and a dedication to identified goals
    • 3+ years of experience in the field of software development
    • BS in Computer Science or other related field
    • Cloud-hosted platforms (ex. AWS, Azure)
    • Object-oriented designing, programming and multi-threading
    • Javascript, JSON, Vue.JS
    • HTML, IIS, CSS
    • C#, ASP.NET, NET4, MVC
    • REST and web services
Apply for Software Engineer

WAREHOUSE ASSISTANT

  • This position will require you to provide assistance to small and medium online businesses by assisting them with fulfilling and shipping their outgoing orders. These services should be carried out with attention to detail and personalized attention.
  • Erapac is an equal opportunity employer and carries out all personnel practices without regard to color, race, religion, age, sex, disability, national origin, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.
Location: Remote/ Work from Home
Type: Full Time

Benefits:

    • Paid time off (sick and vacation)
    • Health insurance including dental coverage
    • Eligible to participate in our 401k plan
    • Telecommuting okay
    • Participation in training classes and continuing education programs

Responsibilities:

    • Receive incoming online orders, process them using established company protocols while also meeting customers’ requirements
    • Take proactive approach to all processes and tasks and identify opportunities to improve the overall customer experience
    • Respond to all company related matter in a professional manner
    • Focus on achieving all company goals as they relate to your position and set attainable and ambitious personal goals for individual performance

Qualifications required:

    • Detail oriented individual
    • Ability to work alone with minimal supervision
    • Enthusiastic and ambitious demeanor
    • Ability to identify areas for improvement to enhance the overall customer experience
    • MS Office Suite experience
    • Dependability
    • Work in a fast-paced and mutable environment
    • Exemplary customer service skills
    • Confidentiality and dependability
Apply for WAREHOUSE ASSISTANT

Data Scientist

  • An ideal candidate will have experience with AI and Big Data analysis, would like to utilize their current knowledge and skills while also seeking to improve and expand them. You will be working with our neural net AI on how to maximize the data we collect to optimize our services to our customers.
  • Erapac is an equal opportunity employer and carries out all personnel practices without regard to color, race, religion, age, sex, disability, national origin, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.
Location: 3600 Wilshire Blvd #2016, Los Angeles, CA 90010
Type: Full Time

Benefits:

    • Paid time off (sick and vacation)
    • Health insurance including dental coverage
    • Eligible to participate in our 401k plan
    • Telecommuting
    • Casual business dress code
    • Flexible work hours

Responsibilities:

    • Work in collaboration with your team creating and analyzing neural learning infrastructure to be used in decision-making processes
    • Create and implement viable solutions for operational issues for inventory and transit routes
    • Develop models derived from customer and internal data
    • Test developed models and related hypotheses
    • Work in collaboration with developers on database model projects and calculate the best method of implementing algorithms

Qualifications required:

    • Master's Degree in Operations Research, Statistics, Computer Science, or other related field
    • Extensive knowledge of Python, Java, R, C#, Azure, Scala, and cloud-hosted environments (AWL, Google Cloud)
    • Aptitude for statistical analysis combined with a solid knowledge of time series, spatial, and financial forecasting models
    • Experience in forecasting, Machine Learning, decision tree, Random Forest and Bayesian inference
    • Management experience in a supply chain, logistics operation, or eCommerce operation
Apply for Data Scientist

Were you aware?

We also have a variety of positions available within our company, including remote options with competitive salaries and benefits, as well as 401k plan participation. You can start the application process online if you are interested.

Customer Support

Having trouble with your order or have a question about your plan/services? Our customer service support team is available 24/7 to resolve your issues and answer your inquiries. They will quickly provide you with answers and satisfactory solutions to your problems.
You can contact us by phone, email, or create a support ticket. Please note that the support ticket option is only available to customers with active accounts.

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