In some cases, the traditional method may not always be the best solution. In order to continuously improve and move forward, it's essential to consistently challenge the status quo and never become content.
At Erapac, we have taken it upon ourselves to completely transform the logistics industry. We have abandoned traditional techniques and developed fresh, innovative approaches that are truly unique.
Imagine this: rather than having your inventory stored in a few isolated warehouses, it is distributed among multiple locations throughout the country. This allows your product to be shipped from a location near to your customer, significantly decreasing shipping time. This, combined with our fast internal processing, means that your customers receive their orders in record time, even faster than what they could receive from your closest competitor.
As a business owner, you have the opportunity to meet with the owners of these distributed warehouses to discuss your expectations and provide guidance on how you would like your orders to be handled.
This is the future of logistics.
E-commerce has become one of the most competitive industries in the world today. Standards are always being raised and companies are constantly trying to “one-up” each other. Consumer demand is high, and their expectations are higher. It is critical for online retailers to stay informed and know what their customers need before the customers even know themselves. Retailers must also have a plan of action to stay on top of their game and be ready for whatever changes arise.
From the time a customer places their order, the pressure is on them to quickly and accurately fill the order, process it, and get it to them without delay.
There is no better way to accomplish all these tasks and meet all these challenges than to partner up with Erapac.
When an order is placed the first thing we do is identify our closest facility to the delivery address. The order is then assigned to that location where it will be processed and shipped out in record time.
We have hundreds of distributed warehouses. That’s right, hundreds. This puts your products in the prime location for delivery to just about any location in the country. The number and location of these facilities means we are able to guarantee the fastest possible delivery.
It makes no difference to us if we are processing one order for you or dozens. Each order is processed with the utmost care and attention to detail. If you have a special request, let us know. We relish the opportunity to show our customers just how much we are capable of doing and how well we do it.
Our distributed warehouses are probably not at all what you picture them to look like. They are clean and organized with plenty of storage and shelving and some computers. There is no bulky machinery and conveyor belts to be seen so it reduces the chances of your items being damaged and mangled. Each item is handled by our capable staff and given that personal attention we are so proud of.
The distributed warehouse owners will personally receive your deliveries when they arrive. They are inspected for any issues or damage right away and photographed so you can inspect the items yourself via the pictures. If any issues are identified, you will notify us on how you would like it handled and the distributed warehouse owner will take care of everything for you.
While we may make this all sound pretty simple, it is actually a fairly complex process with a number of moving parts and mutating factors. We rely heavily on our expert staff and get some insightful data and direction from our integrated AI system. We are committed to making a partnership with us as stress-free and pleasant as possible.
There is an abundance of information that we have access to and we believe it's best to utilize all of this data and information to our advantage. Our AI network is able to integrate, manage, and automate the flow of products throughout the entire order fulfillment process. It can quickly identify the facility nearest to an outgoing order and assign the order to that location for immediate delivery.
The AI also manages inventory. It quickly detects low stock levels and suggests potential orders that should be placed based on past sales figures. The customer is informed of this information and has the final decision to follow the recommendations of the AI system or not.
Our customers always dictate how their orders are handled and processed. You can set protocols with us so that we know exactly how you want us to take care of your customer orders. If you have a special request or need to make a change, it's never a problem. We are always happy to accommodate you.
Our AI can do the work of numerous people. It oversees processes, makes recommendations, calculates sales projections, tracks orders and incoming deliveries, creates reports, and much more. It not only saves our staff time, but yours as well. The efficiency of the AI allows you to spend your time on other tasks for which it cannot assist.
And you can impress all of your colleagues with the data and analysis you have and everything you have accomplished thanks to AI. Of course, they don't have to know and you can take all the credit. One thing is for certain, it will definitely set you apart from everyone else.
If you think that’s impressive, good! That is exactly what we were hoping for.
This is the type of thing that sets us apart from what everyone else is doing. Let the other guys keep doing the same old thing when it comes to order fulfillment. It only helps pull us ahead time and time again.
Our innovations and creative out-of-the-box thinking are what have made us the success we are today and we have no intention of slowing down. The satisfaction and success of our customers is what keeps us going day after day and we want to continue that for the foreseeable future.
Erapac has the reputation and the resources to make certain assurances and guarantees to our customers that we know we can deliver.
We can say it over and over again, but we would love to be able to SHOW you. Call us today to learn more about our services and start saving money!
The Shared Inventory Stock Program makes it possible to overcome any logistic limitations inherent to other work processes.
Below are some of the perks available under the Shared Inventory Stock Program:
Once you join the program, you will send us an amount of your product that you believe is appropriate for our facilities. All merchandise submitted to the program must have accompanying purchasing documentation such as checks, invoices, etc.
Our AI algorithms will select the facility nearest to the order to ensure the best turnaround time and shipping cost savings for you and your customer. When you sell products that are part of the shared inventory stock, you let us know your client's location. Then, we will hand-pack an identical item at the assigned distributed warehouse. It's likely that we have a facility located just a few hours away from your client's location.
Orders processed through the Shared Inventory Stock program will receive the same level of attention and go through the same processes as regular orders. Photographs and tracking information will still be provided to you.
Signing up is easy! Contact us by phone, chat, or email.
* There are a limited number of items and brands that are accepted into the Shared Inventory Stock program in order to guarantee terms and ensure a positive experience for all Erapac customers.
Let us know what items you want to process
AI selects the best distributed warehouse(s) to process the order
AI chooses the amount for your stock
Shipping labels are created
Item is shipped to a distributed warehouse
The item is received and processed
AI chooses the best shipping method
The package is shipped out to your customer
Our approach to order fulfillment is far advanced compared to our competition. We heavily rely on technologies like artificial intelligence to help our customers predict trends, manage inventory, and monitor key performance indicators (KPIs). Our distributed warehouses also ensure that your products are located as close as possible to your customers for fast deliveries.
Jan Singer
CEO Victoria Secret
Victoria’s Secret is dominating the US lingerie market, so you can imagine that it’s hard to fulfill the demands. I discovered that we’re better off working with a company that offers ecommerce order fulfillment services. Solution Transportation Services, Inc.’s delivery services are certainly appealing. They take care of the product fulfillment and shipping for the brand, ensuring that it’s well protected.
Having trouble with your order or have a question about your plan/services? Our customer service support team is available 24/7 to resolve your issues and answer your inquiries. They will quickly provide you with answers and satisfactory solutions to your problems.
You can contact us by phone, email, or create a support ticket. Please note that the support ticket option is only available to customers with active accounts.
* Only customers with a valid subscription can create a ticket in our system.
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